BACKGROUND CHECK TECHNOLOGY
We are in the information age, transforming the way business operates forever. The Internet now dominates information exchange, elevating business to unprecedented heights. In response to evolving business needs, Prime Global 360 employs a cutting-edge ordering system equipped with the latest background check technology.
Our system excels in handling all your pre-screening requirements, offering unparalleled functionality. Enjoy the flexibility to submit requests, track pending statuses, review results, and print reports effortlessly from your desktop, laptop, tablet, or mobile phone.
WEBSITE
Our comprehensive website offers clients the ability to request and retrieve new orders, and monitor the status of pending searches. Our advanced background check technology incorporates multiple password levels to accommodate varying levels of account management. Individual users, locations, or departments use the first level password, while administrative or management personnel access the second level password to oversee searches submitted by their group members.
Upon logging in, users are greeted with a daily updated general information page featuring service messages like court delays, new offerings, and links to commonly used forms. The data entry process during request submission is user-friendly and guided, ensuring accurate input with clearly marked mandatory fields. The system conducts thorough checks to validate and complete each request, providing users with a confirmation upon submission. Prime Global 360 reviews each request for accuracy and completeness before assigning it for immediate research.
Users can track the real-time status of their submitted searches and receive notifications of any issues or updates. Search results are instantly updated on the site and stored in a dedicated page for completed searches. For user convenience, automated email notifications inform users when background check results are available for review and archive access.
Users can easily search and display results using various identifiers such as applicant name, submission date, social security number, or client number, sorted in ascending or descending order. This ensures quick access to results spanning from recent to archived data.
Prime Global 360 prioritizes data security with state-of-the-art Verisign 256-bit SSL encryption for all data transfers within our background check technology. Our website server is housed in a secure data center with redundant systems, ensuring 99.99% uptime reliability.
All system features are accessible 24/7, offering uninterrupted service.
BACKGROUND CHECK API / XML / DIRECT FILE EXCHANGE / INTEGRATION
With our Background Check API, we can seamlessly integrate with your proprietary system or applicant tracking software using the Internet's XML standard for file exchange. We also offer direct import support for various file formats such as CSV text and Excel. Contact us for more details
PAPERLESS, ELECTRONIC APPLICANT PROCESS
Prime Global 360 enhances efficiency in your hiring processes by streamlining and organizing workflows. We eliminate the need for paperwork and manual data entry, offering a tailored solution to meet your business's specific needs. Our advanced background check technology includes an integrated applicant self-entry system, enabling a seamless transition to a paperless process.
Here's how it works:
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Applicants receive a hyperlink to electronically complete disclosure and release/authorization forms.
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Applicants digitally sign each required document using a mouse or touch screen.
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All necessary information and identifiers for the background check are securely submitted.
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Digital images of signed documents and applicant details seamlessly integrate into our system for processing.
Benefits include:
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Fully paperless operation
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Electronic capture of document signatures
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Elimination of manual data entry
Enhance your hiring system's security and efficiency. Contact Prime Global 360 today to explore implementing our integrated Applicant Tracking and Management System.
ATS INTEGRATION
Prime Global 360 integrates with over 30 of the most widely used Applicant Tracking Systems (ATS) available. These integrations seamlessly connect our background check processing platform with your placement and onboarding system. You can manage applicants, place orders, check status, and retrieve results all within your ATS platform.
Setting up and configuring an ATS integration can vary in complexity, so setup charges will be determined based on your specific requirements. If you're interested in integrating with a system not listed, please contact us today to discuss.
Our ATS integrated orders include an electronic, paperless process.
QUALITY CONTROL
At Prime Global 360, we recognize that our industry isn't without its challenges. Whether utilizing real-time access databases or conducting manual document searches, human involvement at various stages is inevitable. Therefore, our stringent quality control measures are designed to proactively address potential issues and swiftly resolve any that arise.
Throughout the background check process, Prime Global 360 implements multiple stages of quality control. Initially, we meticulously verify the accuracy and completeness of supplied information, manually and electronically. Our system continuously monitors each request, ensuring prompt ordering and updating of search results by color-coding pending requests based on their outstanding timeframes. This feature enables our staff to promptly identify and address any delays or complications, maintaining proactive communication with vendors daily.
When conducting searches, Prime Global 360 employs all available and relevant identifiers to ensure precise results. We rigorously assess vendor performance against our stringent standards by submitting known records and comparing outcomes with new search results, guaranteeing the highest quality information.
Every operation within our system is meticulously recorded in an audit trail for thorough tracking and research purposes.
At Prime Global 360, exceptional customer service is paramount. Our dedicated support team ensures a responsive and effective resolution to all inquiries and concerns.
We firmly believe that achieving complete customer satisfaction is the ultimate objective of our rigorous quality control program.