Privacy Policy
Last updated: January 2026
Introduction
Prime Global 360 Academy (Pty) Ltd is an international education provider. We process personal data in compliance with South Africa’s POPIA, Kenya's NDPR, the Philippines' Data Privacy Act, and other relevant international data protection standards. By enrolling, students from all global regions consent to the secure processing of their data for certification purposes.
Information We Collect
Personal Information
When you enroll in our courses, we collect your name, email address, phone number, and billing information necessary to process your order and provide course access.
Course Progress Data
We track your course progress, assessment scores, and completion status to issue your TEFL certificates and provide support when needed.
Usage Information
We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
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To process your course enrollment and payment
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To provide access to your purchased courses and learning materials
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To issue certificates upon successful course completion
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To communicate with you about your courses, updates, and support inquiries
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To improve our website, courses, and customer service.
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To send promotional emails about new courses (with your consent)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use third-party service providers to help us operate our business and deliver courses to you. These include payment processors, email service providers, and analytics tools. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information (subject to legal requirements)
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Opt-out of marketing communications at any time
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Withdraw consent where processing is based on consent
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Prime Global 360 Academy
Email: sales@primegloabl360.org
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.